Duckie

Duckie provides AI-powered customer support tools for B2B SaaS, automating ticket resolution and enhancing team productivity with advanced integrations.

Headquarters

Year Founded

Search Tags

automated ticket resolution, B2B SaaS support, AI Agent, AI customer support, support team productivity, technical user assistance

About Us

Duckie provides a platform to create AI agents for customer support. These agents link directly to internal knowledge sources to deliver real-time answers. They perform tasks such as checking order status, issuing refunds with one click, investigating logs, and integrating with APIs for custom actions. Deployment happens in places like Slack, Zendesk, Discord, Microsoft Teams, or website widgets. This setup handles repetitive work so support teams focus on complex issues. Security includes encryption and compliance with GDPR and CCPA standards.

Trending Companies

Latest Articles