futureTEKnow Company Profile
Listen Labs
Headquarters
San Francisco, California, USA
Year Founded
2023
Impacted Industries
Market research, product management, customer experience, marketing and advertising, enterprise software
About Us
Listen Labs is an AI-first customer research platform that replaces manual interviews and slow survey cycles with AI-moderated conversations at scale. It recruits participants from a global panel, designs interview guides, and conducts in-depth video, audio, or text interviews to explore customer needs, product feedback, messaging, and usability. The platform then analyzes responses and delivers themes, quotes, highlight reels, and executive-ready reports so teams can make product, marketing, and experience decisions grounded in real customer voices.
Search Tags
AI customer research platform, AI-driven customer insights, AI-led user interviews, automated customer interviews, qualitative research at scale
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