Decagon

Decagon is a customer support AI company that provides advanced AI agents for enterprises. These AI agents handle complex customer inquiries across multiple channels, including chat, email, and voice. Decagon’s technology integrates with existing customer support systems, automating routine tasks and providing personalized responses. The AI agents can process refunds, categorize messages, and learn from past interactions to improve performance. Decagon’s platform also offers analytics and insights, helping businesses optimize their customer support operations. The company serves various industries, including fintech, consumer tech, and e-commerce, handling millions of customer interactions for clients like Eventbrite, Notion, and Duolingo.
Newo.ai

Newo.ai provides an advanced platform for creating AI-powered digital employees. The company offers a drag-and-drop interface that allows businesses to build custom AI agents capable of handling various tasks, from customer service to sales. These virtual workers can interact across multiple channels, including phone, chat, and email, and integrate with existing business systems. Newo.ai’s technology combines large language models with robotics to create versatile digital employees that can perform administrative duties, engage customers, and even participate in video calls. The platform features rapid deployment, omnichannel capabilities, and the ability to customize AI behavior without coding skills.