Ada

Ada provides an AI-powered platform that automates customer service, helping businesses deliver efficient, personalized support at scale.

Ada is an AI-powered platform that automates customer service interactions for businesses. It enables companies to build and deploy intelligent AI agents that resolve inquiries, answer questions, and perform actions like upselling or booking. Ada supports over 50 languages and integrates seamlessly across messaging, voice, and email channels, ensuring efficient, personalized customer support at scale. Its no-code interface allows businesses to customize AI agents to match their brand while continuously improving performance through feedback and real-time analytics.

Decagon

Decagon provides AI-powered customer support agents for enterprises. Their technology automates complex inquiries, integrates with existing systems, and continuously improves through machine learning.

Decagon is a customer support AI company that provides advanced AI agents for enterprises. These AI agents handle complex customer inquiries across multiple channels, including chat, email, and voice. Decagon’s technology integrates with existing customer support systems, automating routine tasks and providing personalized responses. The AI agents can process refunds, categorize messages, and learn from past interactions to improve performance. Decagon’s platform also offers analytics and insights, helping businesses optimize their customer support operations. The company serves various industries, including fintech, consumer tech, and e-commerce, handling millions of customer interactions for clients like Eventbrite, Notion, and Duolingo.

Cognigy

Cognigy provides AI-powered customer service solutions, offering advanced chatbots and virtual agents for enterprise contact centers to enhance customer interactions across multiple channels.

Cognigy is a leading provider of AI-powered customer service solutions. Their platform, Cognigy.AI, combines Conversational and Generative AI to create advanced AI Agents for enterprise contact centers. These AI Agents handle high-volume customer requests across multiple channels, offering instant, personalized, and multilingual support. Cognigy’s technology integrates seamlessly with existing enterprise systems, enabling businesses to automate routine tasks and focus human agents on high-value conversations. The company’s solutions include Voice AI Agents, Digital Chat AI Agents, and Agent Copilot, which assist human agents in real-time. Cognigy serves major brands across various industries, helping them deliver exceptional customer experiences and improve operational efficiency.