OpenCall.ai

OpenCall.ai handles phone calls and texts with AI to book appointments, manage patient intake, and automate the company's practice tasks.

OpenCall.ai uses AI agents to answer calls and texts around the clock. The software books new clients, reschedules visits, cancels appointments, verifies insurance eligibility in real time, and preloads intake forms. It triages issues like prescription refills, billing disputes, and cancellations, escalating complex cases to staff. Handles 70% of inbound volume automatically, reducing costs by 40% and eliminating hold times. Connects directly to systems including athenahealth, Dentrix, Eaglesoft, eClinicalWorks, Gmail, and Google Calendar without training on patient data. Processes 45,658 calls with 98% deflection rate.