futureTEKnow Company Profile
Company
Malted AI
Headquarters
Edinburgh, Scotland
Year Founded
2023
About Us
Malted AI examines 100% of bank customer interactions across calls, chats, emails and other channels. The system works in real time to turn raw data into clear intelligence. Banks use these insights to improve customer outcomes and operations. It builds small language models tailored for financial services through a distillation process. This setup cuts costs, speeds up analysis and maintains strong security standards.
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