Duckie

Duckie provides a platform to create AI agents for customer support. These agents link directly to internal knowledge sources to deliver real-time answers. They perform tasks such as checking order status, issuing refunds with one click, investigating logs, and integrating with APIs for custom actions. Deployment happens in places like Slack, Zendesk, Discord, Microsoft Teams, or website widgets. This setup handles repetitive work so support teams focus on complex issues. Security includes encryption and compliance with GDPR and CCPA standards.