Listen Labs

Listen Labs is an AI-first customer research platform that replaces manual interviews and slow survey cycles with AI-moderated conversations at scale. It recruits participants from a global panel, designs interview guides, and conducts in-depth video, audio, or text interviews to explore customer needs, product feedback, messaging, and usability. The platform then analyzes responses and delivers themes, quotes, highlight reels, and executive-ready reports so teams can make product, marketing, and experience decisions grounded in real customer voices.