Sierra

Sierra builds conversational AI agents that handle customer support, automate workflows, and integrate with enterprise systems for better service.

Sierra provides a platform for creating AI agents that manage customer interactions across support, sales, and operations. These agents connect to CRM, order systems, and knowledge bases to update records, process requests, and respond in a brand’s own voice. Companies use Sierra to deploy reliable, action-taking AI that works around the clock without hallucinations, thanks to multi-model orchestration and built-in safeguards. The setup supports both no-code tools for quick starts and code for custom needs, serving teams that need scalable customer experience solutions.

Lua

Lua AI builds AI agents for sales, support, and booking across web, app, chat, email, and voice.

Lua AI is a platform for building and deploying AI agents that handle sales, support, and booking tasks across customer channels. It connects with business systems and lets teams launch conversational agents without managing infrastructure. The platform is built for businesses that want automated customer interactions, measurable workflows, and multi-channel deployment.

Ada

Ada provides an AI-powered platform that automates customer service, helping businesses deliver efficient, personalized support at scale.

Ada is an AI-powered platform that automates customer service interactions for businesses. It enables companies to build and deploy intelligent AI agents that resolve inquiries, answer questions, and perform actions like upselling or booking. Ada supports over 50 languages and integrates seamlessly across messaging, voice, and email channels, ensuring efficient, personalized customer support at scale. Its no-code interface allows businesses to customize AI agents to match their brand while continuously improving performance through feedback and real-time analytics.

Decagon

Decagon provides AI-powered customer support agents for enterprises. Their technology automates complex inquiries, integrates with existing systems, and continuously improves through machine learning.

Decagon is a customer support AI company that provides advanced AI agents for enterprises. These AI agents handle complex customer inquiries across multiple channels, including chat, email, and voice. Decagon’s technology integrates with existing customer support systems, automating routine tasks and providing personalized responses. The AI agents can process refunds, categorize messages, and learn from past interactions to improve performance. Decagon’s platform also offers analytics and insights, helping businesses optimize their customer support operations. The company serves various industries, including fintech, consumer tech, and e-commerce, handling millions of customer interactions for clients like Eventbrite, Notion, and Duolingo.

Cognigy

Cognigy provides AI-powered customer service solutions, offering advanced chatbots and virtual agents for enterprise contact centers to enhance customer interactions across multiple channels.

Cognigy is a leading provider of AI-powered customer service solutions. Their platform, Cognigy.AI, combines Conversational and Generative AI to create advanced AI Agents for enterprise contact centers. These AI Agents handle high-volume customer requests across multiple channels, offering instant, personalized, and multilingual support. Cognigy’s technology integrates seamlessly with existing enterprise systems, enabling businesses to automate routine tasks and focus human agents on high-value conversations. The company’s solutions include Voice AI Agents, Digital Chat AI Agents, and Agent Copilot, which assist human agents in real-time. Cognigy serves major brands across various industries, helping them deliver exceptional customer experiences and improve operational efficiency.

Haptik

Haptik is a company that provides a platform and tools that enable businesses to build and deploy AI-powered chatbots and virtual assistants.

Haptik provides an AI platform for building and managing virtual agents that handle customer questions, purchases, and support tasks across chat, voice, and popular messaging apps. Businesses use it to deflect routine queries, guide users through sales journeys, send updates, and connect people to live agents when needed. Teams configure workflows, analytics, and integrations in one place to improve response times and reduce support load without adding headcount.