Company Profile



New York, NY, USA

Founded Year




Operating Status


Social Media


Aakrit Vaish
Co-Founder, CEO

Swapan Rajdev
Co-Founder, CTO


In the fast-paced digital age, delivering exceptional customer experiences has become a key differentiator for businesses across industries. Haptik, a leading conversational AI company, is at the forefront of this revolution, empowering businesses with innovative solutions that seamlessly integrate AI technology into customer interactions.

Through their advanced platform, Haptik is reshaping the way companies engage with their customers, optimize support processes, and drive operational efficiency.

Haptik's comprehensive suite of solutions enables businesses to scale their customer service operations while providing a personalized and efficient experience. Leveraging the power of AI and natural language processing, Haptik's chatbots and virtual assistants offer real-time support and assistance, 24/7, across various channels, including websites, mobile apps, and messaging platforms.

With a keen focus on enhancing customer satisfaction, Haptik's solutions are designed to understand user intents, provide accurate responses, and deliver a human-like conversational experience.

One of Haptik's flagship offerings is their Conversational AI Platform, which combines intelligent automation with human-in-the-loop capabilities. The platform utilizes machine learning algorithms to continuously improve its understanding of customer queries and preferences, allowing businesses to deliver more relevant and contextual responses.

By automating routine inquiries and tasks, Haptik empowers companies to free up valuable resources and enable their human agents to focus on more complex customer issues, ultimately driving higher productivity and customer satisfaction.

Haptik's platform offers powerful analytics and reporting tools, providing businesses with valuable insights into customer behavior, trends, and pain points. These actionable analytics enable companies to identify areas for improvement, optimize their support strategies, and deliver personalized experiences at scale.

Through the integration of Haptik's solutions, businesses can enhance their customer journey, reduce response times, and increase customer loyalty and retention.

Haptik has garnered significant recognition for its groundbreaking innovations and exceptional track record in the conversational AI space. The company has partnered with numerous leading brands worldwide, including Samsung, OYO, and Coca-Cola, assisting them in transforming their customer experiences.

With a robust and scalable platform, Haptik has helped businesses across various sectors streamline their customer support operations, improve engagement, and achieve higher customer satisfaction rates.

Haptik's AI-powered solutions are revolutionizing the way businesses interact with their customers. By leveraging cutting-edge technology and deep industry expertise, Haptik enables companies to deliver personalized, efficient, and contextually relevant experiences at scale.

With a strong focus on enhancing customer satisfaction, Haptik empowers businesses to optimize their support processes, drive operational efficiency, and ultimately, build lasting relationships with their customers in today's competitive landscape.


Bot Response Generator - powered by GPT

Get ready to leverage the power of GPT for enterprises. Presenting Haptik's Bot Response Generator, fueled by GPT.

This feature empowers you to create chatbots that exude a more human touch rather than sounding like automated machines.

Just let us know the type of response you desire to deliver, and based on your input, we generate countless variations that align with your brand's tone.

This ensures the finest conversational experience for your customers.

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