Haptik

Haptik is a company that provides a platform and tools that enable businesses to build and deploy AI-powered chatbots and virtual assistants.

Haptik provides an AI platform for building and managing virtual agents that handle customer questions, purchases, and support tasks across chat, voice, and popular messaging apps. Businesses use it to deflect routine queries, guide users through sales journeys, send updates, and connect people to live agents when needed. Teams configure workflows, analytics, and integrations in one place to improve response times and reduce support load without adding headcount.