Caseflood.ai Unveils a New Era for Legal Client Intake with $3.2M Funding

What sets Caseflood apart is Luna—its flagship AI voice agent. Designed specifically for law firms, Luna holds natural, empathetic conversations that can last over 30 minutes. Whether it’s an inbound call from a traumatized client or an outbound follow-up, Luna handles every scenario with a combination of synthetic voice intelligence and legal intake expertise. The result? Law firms are seeing an average of 30% more paid consultations booked than with traditional methods.

But Luna isn’t working solo. Caseflood’s in-house team of seasoned legal intake specialists—recruited from giants like Morgan & Morgan—collaborate with artificial intelligence (AI) to ensure no lead falls through the cracks. The impact is measurable: firms investing just $500 per month have reported up to $140,000 in previously untapped monthly revenue.

Why is legal intake so challenging? Simply put, callers need fast, human-caliber support at any hour. Luna can answer 1,000+ calls simultaneously, switch seamlessly between 20+ languages, refer cases instantly, and integrate with a law firm’s existing CRM. Every intake, follow-up, and referral is precisely recorded—empowering lawyers to focus on what really matters: practice, not paperwork.

According to Caseflood’s CEO Ethan Hilton, “We’re building agents that reach human parity—AI that can speak, think, and respond just like a real person, fundamentally changing the unit economics of running a law firm.” Backed by such ambition and continuous machine-learning improvements, even the smaller law firms can match the operational scale of their industry’s titans.