Customer Relationship Management (CRM) is a strategic approach and integrated technology solution used by businesses to manage all interactions and relationships with current and prospective customers. CRM systems collect and organize customer information from multiple channels—such as websites, phone, email, social media, and direct interactions—into a centralized database. This enables companies to better understand customer behavior, preferences, and needs to deliver personalized service, improve customer retention, and drive revenue growth.
Modern CRMs support sales, marketing, and customer service teams by automating workflows, providing real-time insights, and fostering collaboration across departments. By aligning business processes with customer-focused strategies, CRM enhances customer loyalty and profitability through targeted marketing, efficient communication, and data-driven decision-making.
Tzafon, a Stockholm-based AI startup, secures €8.3M to launch action-oriented AI agents and transform automation in Sweden’s tech industry.
Discover how China’s launch of a remote-sensing satellite for Pakistan marks a milestone in space tech cooperation, boosting disaster management and national growth.
Seattle’s thriving space sector, led by Amazon, SpaceX, and Boeing, is launching the city to global space leadership and powering next-gen startups.
OpenAI launches a $1B data center in Norway, powering Europe’s AI ambitions with renewable energy, massive GPU infrastructure, and support for European AI sovereignty.
Rakuten launches its revolutionary AI platform, integrating deep Japanese context and smart automation across all services. Explore how this breakthrough shapes the future of shopping, fintech, and digital engagement in Japan.
The U.S. Space Force has selected five leading companies for a $4B contract to deliver secure, jam-resistant global satellite communications. Discover how this landmark award will transform military SATCOM with rapid, commercial-driven innovation.
Amazon-backed Fable has launched Showrunner, an AI streaming platform transforming TV by letting anyone write, animate, and star in their own custom episodes with just a prompt.
Amazon’s multi-million-dollar AI licensing deal with The New York Times enables Alexa and AI to access premium news content, reshaping how tech meets journalism.
OverSiteAI is revolutionizing energy and mining with military-grade AI, setting new standards in operational safety, efficiency, and sustainability. Explore the latest innovations.
Humancore announces a $4M pre-seed funding round to debut its Multiplayer AI Advisor, offering managers real-time, personalized guidance.
Discover how Xelix’s $160M Series B funding accelerates AI innovation in accounts payable, enabling enterprises to automate, prevent fraud, and modernize global finance operations.
Nauticus Robotics and AOS are reshaping offshore operations through pioneering autonomous robotics and smart integration, driving safety and efficiency.
