Decagon - futureTEKnow Company Profile

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AI customer support, Automated customer service, conversational AI platform, enterprise AI agents, Intelligent chatbots

About Us

Decagon is a customer support AI company that provides advanced AI agents for enterprises. These AI agents handle complex customer inquiries across multiple channels, including chat, email, and voice. Decagon’s technology integrates with existing customer support systems, automating routine tasks and providing personalized responses. The AI agents can process refunds, categorize messages, and learn from past interactions to improve performance. Decagon’s platform also offers analytics and insights, helping businesses optimize their customer support operations. The company serves various industries, including fintech, consumer tech, and e-commerce, handling millions of customer interactions for clients like Eventbrite, Notion, and Duolingo.

Founders

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Frequently Asked Questions

When was Decagon founded?

Decagon was founded in 2023.

Who are the founders of Decagon?

The founders of Decagon are Jesse Zhang and Ashwin Sreenivas.

Where is Decagon's headquarters?

Decagon’s headquarters is located in San Francisco, California, USA.

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