Cognigy - futureTEKnow Company Profile

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AI customer service, automated customer support, conversational AI platform, enterprise contact center solutions, multilingual AI agents

About Us

Cognigy is a leading provider of AI-powered customer service solutions. Their platform, Cognigy.AI, combines Conversational and Generative AI to create advanced AI Agents for enterprise contact centers. These AI Agents handle high-volume customer requests across multiple channels, offering instant, personalized, and multilingual support. Cognigy’s technology integrates seamlessly with existing enterprise systems, enabling businesses to automate routine tasks and focus human agents on high-value conversations. The company’s solutions include Voice AI Agents, Digital Chat AI Agents, and Agent Copilot, which assist human agents in real-time. Cognigy serves major brands across various industries, helping them deliver exceptional customer experiences and improve operational efficiency.

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Frequently Asked Questions

When was Cognigy founded?

Cognigy was founded in 2016.

Who are the founders of Cognigy?

The founders of Cognigy are Philipp Heltewig and Sascha Poggemann.

Where is Cognigy's headquarters?

Cognigy’s headquarters is located in Düsseldorf, Germany.

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