Open

Open is an AI-powered customer support platform that revolutionizes how businesses handle complex inquiries. The system integrates seamlessly with existing business tools to resolve Level 2 and Level 3 support issues across multiple channels, including phone, email, web, SMS, and WhatsApp. By automating up to 80% of complex support cases, Open.cx significantly reduces operational costs while maintaining high-quality customer service. The platform’s unified AI inbox, outbound support capabilities, and advanced analytics dashboard enable businesses to streamline their customer communication processes, making it possible for small teams to manage large-scale support operations efficiently.