futureTEKnow Company Profile
Solidroad
Headquarters
San Francisco, California, USA
Year Founded
2023
Impacted Industries
customer support, contact centers, sales operations, customer experience management, business process outsourcing
About Us
Solidroad is an AI-powered quality assurance and training platform for customer-facing teams. It reviews and scores 100% of customer interactions across channels like chat, email, phone, and more, then turns results into targeted coaching and simulations. Teams use it to cut onboarding time, reduce manual QA work, and lift CSAT and win rates without adding headcount.
Search Tags
AI QA platform, contact center quality assurance, customer support training software, CX onboarding tool, sales and support coaching
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